Credit Counseling Agencies Gather
In North Carolina


By Gail Cunningham

With the unemployment rate remaining stubbornly high, foreclosure still knocking on the door of struggling homeowners, and a less than impressive consumer savings rate, the NFCC membership will gather in Charlotte, NC October 1 – 3, eager to address the many pressing issues confronting Americans. 

“It can be argued that there has never been a more critical time to focus on the economic hardships facing consumers and develop concrete solutions to help them find financial stability,” said Susan C. Keating, president and CEO of the NFCC.

This year’s event will bring together more than 250 NFCC Member Agency executives, credit counselors, national leaders, and stakeholders from around the country. Conference attendees will benefit from remarks provided by an impressive list of speakers, as well as presentations, panels and workshops around best practices in the financial education sector, providing agency representatives with the tools to better serve consumers. 

Featured speakers in Charlotte include: 

  • Susan C. Keating, NFCC president & CEO, delivering the State of the Credit Counseling Sector address;
  • Secretary Shaun Donovan, U.S. Department of Housing and Urban Development, discussing the housing sector challenges facing Americans today, and initiatives being taken to address housing concerns;
  • The Honorable Bev Perdue, Governor of North Carolina, providing remarks around challenges in the current economy and how important the link is between education and credit counseling;
  • Charles P. Blahous, III, public trustee for Social Security and Medicare Programs, delivering remarks on “The Aging of America – Contrarian Thoughts on Retirement Security,” taking on the conventional wisdom with respect to the future of Social Security, the problems facing defined-benefit pensions, and the outlook for personal retirement saving; 
  • Joseph A. Smith, Jr, Office of Mortgage Settlement Oversight, bringing updates on the settlement agreement;
  • Nelson A. Diaz, Former General Counsel, U.S. Department of Housing & Urban Development, Of Counsel, Dilworth Paxson LLP, covering his perspectives and ideas related to lessons learned from the housing crisis;
  • Susan Faulkner, Bank of America, bringing her perspective on the current landscape of the financial services sector, and current and future trends in the field, and
  • Gail Hillebrand, Associate Director for Consumer Education and Engagement, Consumer Financial Protection Bureau, will share her views on the importance and need for financial education in the United States, and the serious consequences that face consumers and this country should this education deficit continue.  

The NFCC is thankful to the many sponsors who have generously supported the 2012 Annual Leaders Conference:  Bank of America, Chase, Citi, Clarify for Consumers and Experian at the Diamond level, and GE, Visa and Wells Fargo as Silver Sponsors.

Views expressed are the personal views of the author, and do not represent the views of the National Foundation for Credit Counseling, its employees, its members, or its clients.

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